HOW WE SUPPORT

HOW TO ACCESS OUR SERVICES

We offer a wide range of support and advocacy services catered to our service user’s unique needs.

Different type of support we offer

Once contacted, we plan a home visit to gain a better understanding of your needs.

With the information received from our initial individual assessment, we go on to develop a plan outlining the support methods we are capable of providing.

Depending on the individual’s requirements we follow up the initial assessment with a new one to see which stage the service user is at.

One to One Support

One to one & emotional support, are available at the service user’s request. One to ones are great for users to express any worries or frustrations that may be burdening them, in complete confidence. We also work closely alongside Rehabilitation officer (RO’S)  to help our service users achieve their objectives listed in their support plan.

Eye Appointment Support

We attend eye appointments with our service users when needed in order to assist them with understanding the nature of their eye condition. It can be quite intimidating for them,      Surgery and medication can be quite intimidating for them, so we accompany them to ensure the information is received correctly and the process as a whole is more manageable for them.

Independent Living

We help our service users receive various forms of aid, to assist with their everyday lives. This includes: Home adaptations, Access to equipment, educational support, and also guidance on how to receive any benefits they’re entitled to.

Partnerships with Other Organisations

We work in partnership with many other organisations to provide our users access to a wider range of services, outside our areas of expertise. This ensures they receive the correct/relevant assistant at the right time.

 

 

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