Mrs. R, ABA’s service users today mentioned about how she starts feeling anxious and nervous when she gets any letters. She did mention that with time her self-confidence has gone down, in terms of doing paperwork and replying to it. We reassured her that she can bring as many letter as she wants. That brought a smile on her face. With gratitude, she said,”Thank you!! ABA is always helpful!!”
Not only we did action the letter on her behalf, we also explained the letter in her own language.
At ABA Leeds, we believe no advocacy request is too big or too small. Advocacy is about listening, empowering people and making sure every voice is heard. Whether it is completing paperwork, accessing services or resolving everyday concerns, we are here to provide friendly, practical and person-centred support to our community.
